Hello, my name is Cindy Armstrong…. My husband (Lanny) and I are the owners of First Step. I am also the CNA instructor but, First and foremost…I am God’s girl. I am a pastors wife, Human and dog mom and a nurse. it is my belief that this school would not be successful if God wasn’t at the center of it.
Before becoming an LPN 15 years ago, I had been a CNA for over 10 years. I needed a change, so for about 5 years, I was a coding and billing specialist for a Dr. Office and Anesthesiologist group. Healthcare is all I’ve known for the past 30 years.
God put a desire in my heart to train caring, knowledgeable and empathetic CNAs. They are the nurse’s eyes and ears and let me tell ya, CNAs have my utmost respect for what they do and how they interact with the resident and the residents families. In most cases CNAs spend more time with the residents than nurses do. Sometimes the CNA recognizes abnormal behavior in a resident before the nurse does. At First Step Healthcare Training, our goal is to teach you to be knowledgeable not only in skills, but also, knowledgeable in recognizing abnormal behavior in a resident, along with knowing how to report those abnormal findings to the nurse accurately using facts not opinions and what it means to be professional with residents, the residents family and other staff members,
I will equip you with the knowledge and skills needed to succeed in your new CNA career. This is why we keep our classes small so that we can offer you one-on-one instruction. I will teach you what you need to know to be an awesome CNA and team member. Your gonna be taking care of people that are sick and vulnerable that’s why compassion and empathy are a very important quality in a CNA. This career path is a calling and shouldn’t be just a job.
I look forward to meeting you and helping you on this First Step of your journey into healthcare.
First Step is committed to helping you be successful in your career.
The CMA program is on hold. I’m sorry for any inconvenience.
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